If you are having problems logging in, follow the guidance below. Your ‘username’ is your email address. Also see our video on resetting your password below:
Click ‘Sign In’ at the top of the page.
Click ‘I have forgotten my password’
Enter the email address associated with your account and click ‘Send Reset Link’
You will receive a password reset email. Please check your spam or junk folder.
Click on the link within the email.
A suggested password will appear, but you can change it to something more memorable.
It must be at least eight characters. To make it more secure, use a mix of upper and lower case letters, numbers and symbols.
If you are still having problems, please email us at firstname.lastname@example.org