Complaints

General complaints and feedback

Our ambition for the BPC is to be a delivery-focused, innovative and user friendly professional association, alert to the needs of the public and our members. We can only become this by listening hard to what you have to tell us and by learning from our mistakes.

If you have not received the service or response from us that you would like or expect, then do please tell us. We will take it seriously. We are keen to receive your views and feedback – positive and negative – on the services we offer.

Please write to Gary Fereday, Chief Executive, at the British Psychoanalytic Council, Suite 7, 19-23 Wedmore Street, London N19 4RU

Or email your complaint or feedback to: mail@bpc.org

If you have an ethical complaint about one of our registered therapists, please click here.

If you have a complaint in relation to the BPC, please click here

Download our Code of Ethics here